Reviews
December 4, 2019
"The staff was super friendly and went out of their to help me. That included driving me to the bank. They were also very patient with me even though I was obviously frustrated. Would definitely recommend!!!!"
October 20, 2019
"Great customer service, professional and very detailed in the work they do. I've taken my cars here for 2 separate incidents and they have exceeded my expectations both times. I would definitely recommend and go here again. It was also a plus they were covered through my Allstate Insurance. Definately a 5 star *****"
October 18, 2019
"Exceptional Customer Service! The entire staff went above and beyond for me and for that I am extremely grateful. I was involved in an accident and had no idea where to go or what needed to be done. I chose Tom's over the other popular place in Visalia and have no regrets. They took care of everything for me the minute my car arrived. In addition to their world class customer service, the detail of their work is amazing. I am extremely picky about my car and the work was done so well that you can't even tell that I was involved in an accident. I am so pleased with Tom's Body and Paint and highly recommend them!"
October 18, 2019
"After a small fender bender, with a dog, we got a fast, accurate quote from the onsite GEICO adjuster. Then Christian, at the counter, took care of everything and perfectly explained the process for the insurance papers, damage repairs and the expected wait time. He also stated that even with a good quote sometimes there are hidden pieces that are damaged that the adjuster can't see until they get into the repair. After they got into the repair there were some small clips, for the bumper, that would also need to be replaced, but were needed to make a complete repair. Christian called and explained what was needed and took care of everything with the insurance company and got right to it. The work was done on time and as explained . The car looks perfect. Duane, the owner, and Christian reviewed the final product with us and got us on our way. Great Job I would highly recommend Tom's Body and Paint, Inc. to anyone who wants to get their car done right."
October 18, 2019